- Reservations can only be made with a MasterCard or Visa credit card. Maximum stay is 14 days. Upon arrival you can pay with your credit card, bank card, or cash.
- You will be charged for all bookings you make. Please make sure you double check your reservations before confirming the booking and payment!
- All bookings will be held for up to two hours past the given arrival time. After two hours, Easy Stay Hostel reserves the right to cancel the booking with all necessary penalties and open the rooms for new bookings.
- In case of a No-Show for Standard booking, your credit card will be charged for the 1st night of your stay; the rest of your booking will be cancelled. In case of a No-Show for Non-Refundable booking, your credit card will be charged for the full amount of booking.
- Easy Stay Hostel makes every effort to maintain reservations and requests as they are booked, however, we reserve the right to make adjustments as needed to accommodate all our guests in the best manner.
- Reservations must be paid for in upon arrival/check-in at the hostel. Upon check-in, guests are required to pay a small key deposit. All deposits charged are fully refundable at the end of your stay.
Reservation by internet
- When you make a reservation online, your card is charged a 50% booking deposit. We will verify the credit card used to create the reservation. If the number is not valid for any reason, your reservation will be cancelled.
- If you made a reservation over the internet and you wish to extend your stay, you must make a second, separate reservation for the extending date(s). If there is no online availability on the extended dates, it means that all our online beds are booked.
- For cancellations up to 3 days before your arrival date you can use the information found on this page. After you have sent us the details explained on that page, you will receive a personal email from our offices that confirms your cancellation. If you do not receive this confirmation, your cancellation has not been processed. Please contact us immediately to verify your cancellation.
- General cancellations must be made 72 hours (3 days) before your arrival date to avoid charges. Any cancellations made after this time will result in charges for the first night of the reservation; the remainder of your reservation will be cancelled without charge. You can do this any time via email: email@example.com (we will check the email timestamp to verify when your cancellation was made).
- Always send your name, reference number and reservation details with your cancellation request. Your booking is cancelled when you receive a personal e-mail reply confirming your cancellation. If you do not receive this confirmation the cancellation was not processed.